How To Calculate Net Dollar Retention

Net Dollar Retention Calculator

Net Dollar Retention Calculator

Expert Guide to Net Dollar Retention

Introduction & Importance

Net Dollar Retention (NDR) is a critical metric for SaaS businesses, measuring the ability to grow revenue from existing customers. Understanding and optimizing NDR is key to sustainable growth…

How to Use This Calculator

  1. Enter your Monthly Recurring Revenue (MRR).
  2. Enter your Churn Rate (%).
  3. Enter your Expansion Rate (%).
  4. Click “Calculate”.

Formula & Methodology

The formula for Net Dollar Retention is: NDR = (1 – Churn Rate) * (1 + Expansion Rate) * MRR…

Real-World Examples

CompanyMRRChurn RateExpansion RateNDR
Company A$100,0005%10%105%

Data & Statistics

MetricValue
Average NDR for SaaS companies90%

Expert Tips

  • Reduce churn by improving customer satisfaction and addressing pain points.
  • Increase expansion rate by upselling and cross-selling to existing customers.

Interactive FAQ

What is a good Net Dollar Retention rate?

A good NDR rate is typically above 90%.

Net Dollar Retention Calculation Net Dollar Retention Growth

For more information, see this article from SaaStr.

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