Freight Cost Calculator
Calculate accurate freight costs based on shipment details, distance, and additional services
Freight Cost Estimate
Comprehensive Guide: How to Calculate Freight Costs Accurately
Calculating freight costs is a critical component of logistics management that directly impacts your bottom line. Whether you’re a small business owner shipping products to customers or a large corporation managing a complex supply chain, understanding how freight pricing works can save you thousands of dollars annually.
This expert guide will walk you through the complete process of freight cost calculation, including all the factors that influence pricing, industry-standard formulas, and practical tips to optimize your shipping expenses.
1. Understanding Freight Classification Systems
The National Motor Freight Classification (NMFC) system is the foundation of freight pricing in the United States. Developed by the National Motor Freight Traffic Association (NMFTA), this standardized system categorizes commodities into 18 different classes based on four key characteristics:
- Density (pounds per cubic foot)
- Stowability (how easily the item can be stored with other freight)
- Handling (special care requirements)
- Liability (risk of damage, theft, or spoilage)
Freight classes range from Class 50 (least expensive) to Class 500 (most expensive). The lower the class number, the lower the shipping cost per hundredweight (CWT).
| Freight Class | Density (lbs/ft³) | Example Commodities | Relative Cost |
|---|---|---|---|
| 50 | >50 | Bricks, cement, hardwood flooring | Lowest |
| 77.5 | 12-15 | Auto parts, crated machinery | Moderate |
| 125 | 4-6 | Computers, monitors, refrigerators | High |
| 250 | 1-2 | Ping pong balls, gold dust | Very High |
| 500 | <0.5 | Balloons, extremely lightweight items | Highest |
Pro Tip: Always verify your freight class with your carrier or a freight class specialist. Misclassification can lead to costly reclassification fees (often 25-50% of the shipping cost).
2. The Freight Cost Calculation Formula
The basic formula for calculating freight costs is:
Total Freight Cost = (Base Rate × Weight × Freight Class Multiplier) + Accessorial Charges + Fuel Surcharge
Let’s break down each component:
2.1 Base Rate
The base rate is the cost per hundredweight (CWT) for moving freight between specific origin and destination zip codes. Carriers publish these rates in tariffs, and they vary based on:
- Distance between origin and destination
- Lane popularity (high-volume lanes are cheaper)
- Carrier’s equipment availability
- Market demand fluctuations
2.2 Weight and Freight Class Multiplier
Your shipment’s total weight (in pounds) is divided by 100 to get the number of hundredweight (CWT) units. This is then multiplied by the freight class multiplier to determine the base transportation charge.
Example: A 2,500 lb shipment of Class 100 freight would be calculated as:
25 CWT × Class 100 rate = Base transportation charge
2.3 Accessorial Charges
These are additional fees for services beyond standard pickup and delivery. Common accessorial charges include:
| Service | Typical Cost | When Applied |
|---|---|---|
| Liftgate Service | $75-$150 per use | When loading dock isn’t available |
| Inside Pickup/Delivery | $50-$100 per occurrence | Driver goes beyond dock/door |
| Residential Delivery | $50-$100 | Delivery to home (not business) |
| Limited Access | $100-$200 | Schools, military bases, etc. |
| Appointment Required | $50-$100 | Scheduled delivery windows |
| Hazardous Materials | $100-$500+ | For regulated hazardous shipments |
2.4 Fuel Surcharge
The fuel surcharge is a percentage added to the base freight cost to account for diesel fuel price fluctuations. This is typically updated weekly based on the U.S. Energy Information Administration’s (EIA) national average diesel price.
Most carriers use this formula:
Fuel Surcharge % = (Current Diesel Price – Base Price) × Index Factor
The base price is usually around $1.25-$1.50 per gallon, and the index factor is typically 0.33-0.35 for LTL shipments.
3. Step-by-Step Freight Calculation Process
-
Determine your freight class
- Use the NMFC directory or your carrier’s classification tool
- For new products, provide density, dimensions, and handling requirements
- When in doubt, request a classification from your carrier
-
Calculate shipment density
- Measure length × width × height in inches
- Divide by 1,728 to get cubic feet
- Divide weight by cubic feet to get density (lbs/ft³)
Example: 48″×48″×48″ = 110,592 cubic inches ÷ 1,728 = 64 ft³. 2,000 lbs ÷ 64 ft³ = 31.25 lbs/ft³
-
Get the base rate
- Contact your carrier for lane-specific rates
- Use online freight quote tools
- Check published tariffs if available
-
Apply freight class multiplier
- Multiply base rate by your freight class factor
- Multiply by number of CWT (weight ÷ 100)
-
Add accessorial charges
- Identify all special services needed
- Add corresponding fees from carrier’s tariff
-
Apply fuel surcharge
- Check current fuel surcharge percentage
- Apply to base freight cost (not accessorials)
-
Calculate total cost
- Sum base freight + fuel surcharge + accessorials
- Add any additional fees (insurance, etc.)
4. Common Freight Calculation Mistakes to Avoid
Avoid these costly errors when calculating freight costs:
- Incorrect measurements: Always measure to the nearest inch and weigh accurately. Carriers will reweigh and remasure, charging correction fees if discrepancies exceed 5-10%.
- Wrong freight class: Using an incorrect class can result in reclassification fees of 25-50% of the shipping cost. When in doubt, ask your carrier to classify.
- Missing accessorials: Forgetting to include liftgate or inside delivery fees can lead to unexpected invoices. Always disclose all special requirements upfront.
- Ignoring fuel surcharges: Fuel costs can add 20-35% to your base rate. Always check the current surcharge percentage.
- Not comparing carriers: Rates can vary by 15-30% between carriers for the same shipment. Always get multiple quotes.
- Overlooking minimum charges: Many carriers have minimum charges (typically $100-$200) that apply regardless of shipment size.
- Forgetting about dimensional weight: For large, lightweight shipments, carriers may use dimensional weight instead of actual weight, which can significantly increase costs.
5. Advanced Freight Cost Optimization Strategies
Beyond basic calculation, these strategies can help reduce your freight expenses:
- Consolidate shipments: Combine multiple small shipments into one larger shipment to qualify for better rates. LTL carriers offer significant discounts for shipments over 5,000 lbs that approach truckload quantities.
- Negotiate contracts: If you ship regularly, negotiate annual contracts with preferred carriers. Volume discounts can range from 5-20% off standard rates.
- Use freight auditing services: These services review your invoices for billing errors, which occur in 5-10% of shipments. They typically work on a contingency basis (25-50% of savings found).
-
Optimize packaging: Reduce dimensional weight by:
- Using right-sized boxes
- Eliminating empty space with void fill
- Considering alternative packaging for odd-shaped items
- Leverage freight class exceptions: Some carriers offer better rates for specific commodities that don’t fit standard classifications. Ask about “FAK” (Freight All Kinds) ratings.
- Ship during off-peak times: Avoid shipping on Mondays, Fridays, and around holidays when capacity is tight and rates are higher.
- Use regional carriers: For shipments under 500 miles, regional carriers often provide better rates and service than national carriers.
- Implement a TMS: Transportation Management Systems can automate rate shopping, route optimization, and carrier selection to ensure you always get the best rates.
6. Understanding Freight Cost Components in Depth
Let’s examine each component of freight pricing more closely:
6.1 Linehaul Charges
This is the core transportation cost, calculated as:
Linehaul = Base Rate × Weight × Class Factor × Distance Factor
The distance factor accounts for the mileage between origin and destination. Carriers typically use:
- Practical Route Miles: The actual miles driven, considering traffic patterns and road restrictions
- Air Miles: Straight-line distance between points (used for some air freight)
- Zip Code Pair Miles: Standardized distances between zip code centroids
6.2 Terminal Handling Charges
These cover the costs of loading, unloading, and sorting freight at carrier terminals. They’re typically included in the base rate but may be itemized for:
- Oversize/overweight shipments
- Hazardous materials
- Shipments requiring special handling
6.3 Fuel Surcharge Mechanics
The fuel surcharge is typically calculated weekly based on the U.S. Department of Energy’s national average diesel price. Most carriers use this formula:
Fuel Surcharge % = (Current Price – Base Price) × Index Factor
Where:
- Current Price: National average diesel price (e.g., $3.85/gallon)
- Base Price: Carrier’s reference price (e.g., $1.25/gallon)
- Index Factor: Typically 0.33 for LTL, 0.35 for TL
Example: ($3.85 – $1.25) × 0.33 = 0.853 or 85.3% fuel surcharge
6.4 Accessorial Charge Breakdown
Accessorial charges can add 10-40% to your total freight cost. Here’s a detailed breakdown:
| Accessorial Service | Typical Cost Range | Factors Affecting Price | How to Minimize |
|---|---|---|---|
| Liftgate Service | $75-$200 per use | Equipment availability, location, weight | Provide your own loading equipment when possible |
| Inside Pickup/Delivery | $50-$150 per occurrence | Distance from truck, stairs, obstacles | Move shipment to/from dock yourself |
| Residential Delivery | $50-$125 | Urban vs. rural, access difficulties | Use commercial addresses when possible |
| Limited Access | $100-$250 | Security requirements, distance from gate | Schedule deliveries during normal business hours |
| Appointment Required | $50-$100 | Flexibility of time windows | Offer wider time windows to reduce fees |
| Hazardous Materials | $100-$500+ | Hazard class, packaging requirements | Consolidate hazmat shipments to minimize fees |
| Oversize/Overweight | $50-$300+ | Excess dimensions/weight, permits needed | Break into smaller shipments if possible |
| Reconsignment | $75-$200 | New destination distance, handling | Plan routes carefully to avoid changes |
7. Freight Cost Calculation Example
Let’s walk through a complete example to illustrate how freight costs are calculated:
Shipment Details:
- 5 pallets of machine parts
- Total weight: 2,500 lbs
- Dimensions: 48″×40″×48″ each (stacked on pallets)
- Distance: 850 miles (Chicago to Dallas)
- Freight class: 85 (auto parts)
- Pickup: Commercial with loading dock
- Delivery: Commercial with loading dock
- Accessorials: None
- Current fuel surcharge: 28.5%
Calculation Steps:
-
Determine CWT:
2,500 lbs ÷ 100 = 25 CWT
-
Get base rate:
Assume $12.50 per CWT for Class 85, 850 miles
-
Calculate linehaul:
25 CWT × $12.50 = $312.50
-
Add fuel surcharge:
$312.50 × 28.5% = $89.06
-
Add accessorials:
$0 (no special services)
-
Total cost:
$312.50 (linehaul) + $89.06 (fuel) = $401.56
Note: Actual rates would come from your carrier’s tariff and may include additional factors like minimum charges or discounts.
8. Technology Tools for Freight Calculation
Several technological solutions can simplify freight cost calculation:
-
Transportation Management Systems (TMS):
- Automate rate shopping across multiple carriers
- Provide real-time quoting based on current market conditions
- Examples: Oracle Transportation Management, SAP TM, MercuryGate
-
Freight Quote APIs:
- Integrate real-time quoting into your e-commerce or ERP system
- Examples: Freightos API, uShip API, Shipwell API
-
Freight Class Calculators:
- Determine correct NMFC classes based on product characteristics
- Examples: NMFTA’s ClassIT, carrier-specific tools
-
Density Calculators:
- Automatically calculate shipment density from dimensions
- Examples: FedEx Density Calculator, UPS Package Advisor
-
Route Optimization Software:
- Find most cost-effective shipping routes
- Examples: Roadnet, Route4Me, OptimoRoute
-
Freight Auditing Software:
- Identify billing errors and overcharges
- Examples: nVision Global, Transportation Impact, Shipware
9. Industry Trends Affecting Freight Costs
Several macroeconomic and industry trends are currently impacting freight pricing:
- Capacity Fluctuations: The trucking industry faces ongoing driver shortages (currently about 80,000 drivers short according to the American Transportation Research Institute). This creates capacity constraints that drive up rates during peak seasons.
- Fuel Price Volatility: Diesel prices can fluctuate by 20-30% annually, directly impacting fuel surcharges. The U.S. Energy Information Administration provides weekly updates on national average diesel prices.
- E-commerce Growth: The rise of online shopping has increased demand for final-mile delivery services, particularly for residential deliveries which cost 20-40% more than commercial deliveries.
- Regulatory Changes: New hours-of-service regulations and electronic logging device (ELD) mandates have reduced driver productivity by 3-5%, increasing capacity pressures.
- Sustainability Initiatives: Carriers are investing in alternative fuels and cleaner technologies, with some passing these costs to shippers through “green surcharges.”
- Last-Mile Innovations: New delivery models like crowd-sourced delivery (Roadie, Uber Freight) and autonomous delivery vehicles are emerging, potentially disrupting traditional pricing models.
- Global Supply Chain Shifts: Nearshoring and reshoring trends are changing traditional freight lanes, with more demand for regional transportation solutions.
10. Freight Cost Benchmarking
To ensure you’re getting competitive rates, it’s helpful to benchmark your freight costs against industry averages. Here are some current benchmarks (2023 data):
| Shipment Type | Average Cost per Mile | Average Cost per CWT | Typical Transit Time |
|---|---|---|---|
| LTL (Class 100, 500-1,000 lbs) | $0.15-$0.30 | $8-$15 | 2-5 days |
| LTL (Class 250, 500-1,000 lbs) | $0.30-$0.60 | $15-$30 | 2-5 days |
| Full Truckload (Dry Van) | $1.50-$3.00 | N/A | 1-3 days |
| Full Truckload (Reefer) | $2.00-$3.50 | N/A | 1-3 days |
| Expedited LTL | $0.50-$1.20 | $25-$50 | 1-2 days |
| Residential Delivery | +$0.10-$0.25/mile | +$5-$15 CWT | +1 day |
| Hazardous Materials | +$0.20-$0.50/mile | +$10-$30 CWT | +1-2 days |
Source: Cass Freight Index Report (2023)
11. Legal and Regulatory Considerations
Freight shipping is subject to various regulations that can affect costs:
-
Bill of Lading Requirements: The bill of lading is a legally binding contract between shipper and carrier. Errors can lead to claims being denied. Always include:
- Accurate shipment description
- Correct NMFC class and item number
- Proper declared value
- Special handling instructions
-
Hazardous Materials Regulations: Shipments of hazardous materials must comply with:
- DOT Hazardous Materials Regulations (49 CFR Parts 100-185)
- Proper packaging and labeling requirements
- Hazmat employee training requirements
- Additional surcharges (typically $100-$500 per shipment)
The Pipeline and Hazardous Materials Safety Administration (PHMSA) provides comprehensive guidance on hazmat shipping requirements.
-
Weight and Dimension Limits:
- LTL shipments typically limited to 10,000-12,000 lbs
- Individual pieces usually limited to 2,000-5,000 lbs
- Length limits typically 8-12 feet
- Oversize shipments require special permits and routing
-
Liability and Insurance:
- Carriers provide limited liability (typically $0.10-$0.25 per pound)
- Additional insurance can be purchased for high-value shipments
- Proper packaging is required to maintain liability coverage
-
International Shipping Regulations: For cross-border shipments, additional considerations include:
- Customs documentation (commercial invoice, packing list)
- Duties and taxes (calculated based on harmonized tariff schedule)
- Import/export licenses for regulated goods
- Additional security filings (e.g., Importer Security Filing for ocean shipments)
The U.S. Customs and Border Protection (CBP) website provides detailed information on international shipping requirements.
12. Freight Cost Negotiation Strategies
Effective negotiation can reduce your freight costs by 10-30%. Here are proven strategies:
-
Leverage Volume:
- Consolidate shipments across business units
- Commit to minimum annual volumes
- Offer consistent, predictable shipment patterns
-
Multi-Year Contracts:
- Lock in rates for 2-3 years to avoid annual increases
- Include fuel surcharge caps
- Negotiate annual rate reviews based on market conditions
-
Carrier Diversification:
- Maintain relationships with 3-5 core carriers
- Use spot market for overflow or special shipments
- Avoid over-reliance on any single carrier
-
Service Level Trade-offs:
- Accept longer transit times for lower rates
- Consolidate shipments to qualify for TL rates
- Use carrier’s preferred pickup/delivery windows
-
Technology Investments:
- Implement EDI for automated billing and tracking
- Use carrier portals for self-service quote generation
- Integrate with carrier APIs for real-time rate shopping
-
Performance Metrics:
- Track on-time performance, damage rates, and billing accuracy
- Use data to negotiate better rates with high-performing carriers
- Implement chargeback programs for service failures
-
Alternative Pricing Models:
- Faak (Freight All Kinds) pricing for mixed shipments
- Density-based pricing for consistent commodities
- Cost-plus pricing for dedicated capacity
13. Common Freight Shipping Scams to Avoid
Be aware of these common freight shipping scams that can inflate your costs:
- Double Brokering: When a carrier brokers your load to another carrier without your knowledge, adding hidden markups. Always verify the actual carrier picking up your freight.
- Bait-and-Switch Pricing: Some carriers or brokers quote low rates then add unexpected fees after pickup. Always get complete, written quotes.
- False Weight Adjustments: Dishonest carriers may claim your shipment weighs more than it does. Use certified scales and take photos of the weighed shipment.
- Hidden Accessorial Fees: Some carriers add unnecessary accessorial charges. Review all fees and question any that seem unjustified.
- Fake Carrier Scams: Fraudsters pose as legitimate carriers, take your shipment, and disappear. Always verify carrier credentials through the FMCSA SAFER system.
- Detention Time Abuse: Some carriers charge excessive detention fees for minor delays. Clarify detention policies in your contract.
- Fuel Surcharge Manipulation: Some carriers use outdated or inflated fuel price data. Verify fuel surcharges against the EIA’s official diesel prices.
Protect yourself by:
- Using reputable, established carriers
- Getting all quotes and agreements in writing
- Verifying carrier credentials (MC number, insurance)
- Taking photos of shipments before pickup
- Using secure payment methods (not wire transfers)
14. Freight Cost Calculation Tools and Resources
These resources can help you calculate and manage freight costs more effectively:
-
Freight Class Tools:
- NMFTA ClassIT – Official freight classification tool
- Freight Class Calculator – Density-based classification
-
Rate Comparison Tools:
- Freightquote – Instant LTL quoting
- uShip – Marketplace for freight services
- Freightos – International freight marketplace
-
Government Resources:
- FMCSA – Carrier safety and licensing information
- Bureau of Transportation Statistics – Industry data and trends
- U.S. Census Bureau Foreign Trade – International shipping data
-
Industry Associations:
- American Trucking Associations – Industry advocacy and resources
- National Motor Freight Traffic Association – Freight classification standards
- International Air Transport Association – Air freight standards
-
Educational Resources:
- CTSI-Global Education – Free logistics webinars and whitepapers
- Supply Chain Quarterly – Industry news and analysis
- Logistics Management – Transportation and logistics insights
15. Future Trends in Freight Pricing
The freight industry is evolving rapidly. Here are key trends that will impact pricing in the coming years:
- Autonomous Trucks: While still in testing phases, autonomous trucks could reduce labor costs (which account for 30-40% of freight costs) by 2030, potentially lowering rates for long-haul shipments.
- Electric Vehicles: As electric trucks become more common, fuel surcharges may decrease, though initial equipment costs may temporarily increase rates.
- Dynamic Pricing: Real-time pricing models (similar to ride-sharing apps) are emerging, where rates fluctuate based on immediate capacity and demand.
- Blockchain for Freight: Blockchain technology is being tested for smart contracts, automated payments, and transparent rate verification, which could reduce administrative costs.
- Last-Mile Innovations: New delivery methods (drones, autonomous delivery robots, crowd-sourced delivery) may reduce final-mile costs, particularly for residential deliveries.
- Sustainability Surcharges: Some carriers are beginning to add “carbon offset” fees or offer discounts for shipments with lower environmental impact.
- AI-Powered Route Optimization: Advanced algorithms will enable more efficient routing, potentially reducing mileage-based costs by 5-15%.
- 3D Printing Impact: As 3D printing becomes more prevalent for manufacturing, some freight demand may shift from finished goods to raw materials, changing traditional freight patterns.
16. Developing Your Freight Cost Management Strategy
To effectively manage freight costs, implement this comprehensive strategy:
-
Assess Current Spend:
- Analyze 12 months of freight invoices
- Identify top lanes, carriers, and cost drivers
- Benchmark against industry averages
-
Optimize Shipment Characteristics:
- Right-size packaging to improve density
- Consolidate shipments where possible
- Verify correct freight classifications
-
Implement Technology Solutions:
- Deploy a TMS for automated rate shopping
- Integrate with carrier APIs for real-time quoting
- Use freight audit software to catch billing errors
-
Negotiate Strategically:
- Leverage volume commitments
- Secure multi-year contracts with rate caps
- Diversify carrier base to maintain competition
-
Monitor Performance:
- Track on-time delivery percentages
- Monitor damage and loss rates
- Analyze billing accuracy
-
Continuous Improvement:
- Regularly review and adjust strategies
- Stay informed about industry trends
- Invest in employee training on freight optimization
-
Sustainability Initiatives:
- Explore carbon-neutral shipping options
- Optimize routes to reduce empty miles
- Consider alternative fuels and modes
17. Freight Cost Calculation FAQs
Here are answers to common questions about calculating freight costs:
Q: How accurate are online freight calculators?
A: Online calculators provide good estimates but may not account for all variables like:
- Carrier-specific pricing
- Current capacity constraints
- Special handling requirements
- Seasonal demand fluctuations
For precise quotes, always confirm with your carrier.
Q: Why do freight rates change so often?
A: Freight rates fluctuate due to:
- Fuel price changes (directly affect fuel surcharges)
- Capacity availability (driver shortages, equipment availability)
- Seasonal demand (holiday peaks, produce seasons)
- Economic conditions (manufacturing output, consumer spending)
- Regulatory changes (hours-of-service rules, safety requirements)
- Natural disasters and weather events
Q: What’s the difference between LTL and TL pricing?
A: Less-than-truckload (LTL) and truckload (TL) pricing differ significantly:
| Factor | LTL Pricing | TL Pricing |
|---|---|---|
| Weight Range | 150-10,000 lbs | 20,000-45,000 lbs |
| Pricing Basis | Per hundredweight (CWT) | Per mile or flat rate |
| Freight Class Impact | Major factor (classes 50-500) | Minimal impact |
| Accessorial Charges | Common (liftgates, inside delivery) | Less common (usually included) |
| Transit Time | 2-5 days (hub-and-spoke network) | 1-3 days (direct point-to-point) |
| Typical Cost per Mile | $0.15-$0.60 | $1.50-$3.00 |
| Best For | Smaller shipments, multiple stops | Large shipments, dedicated loads |
Q: How can I reduce my freight costs without sacrificing service?
A: Implement these cost-saving measures while maintaining service levels:
- Consolidate shipments to qualify for volume discounts
- Optimize packaging to improve density and reduce dimensional weight
- Ship during off-peak times when capacity is more available
- Provide accurate information to avoid reclassification fees
- Use carrier’s preferred pickup/delivery windows
- Implement a TMS to automate rate shopping
- Negotiate long-term contracts with rate caps
- Consider intermodal shipping for long-distance moves
- Train staff on proper freight preparation and documentation
Q: What documentation do I need for freight shipments?
A: Proper documentation is essential for accurate pricing and smooth transit:
- Bill of Lading (BOL): Legal contract between shipper and carrier containing:
- Shipper and consignee information
- Accurate shipment description
- Freight class and NMFC number
- Special handling instructions
- Declared value
- Packing List: Detailed inventory of shipment contents
- Commercial Invoice: Required for international shipments, showing:
- Product descriptions and harmonized tariff codes
- Values for customs purposes
- Country of origin
- Certificate of Origin: May be required for international shipments to qualify for preferential tariffs
- Hazardous Materials Documentation: For regulated shipments, including:
- Safety Data Sheets (SDS)
- Hazardous materials declaration
- Emergency response information
- Special Permits: For oversize/overweight shipments
Q: How does freight class affect my shipping costs?
A: Freight class has a significant impact on LTL shipping costs:
- Lower classes (50-100): Least expensive, for dense, durable, easy-to-handle items
- Middle classes (125-200): Moderate cost, for items with moderate density and handling requirements
- Higher classes (250-500): Most expensive, for lightweight, fragile, or difficult-to-handle items
Example cost difference for a 1,000 lb shipment traveling 500 miles:
| Freight Class | Example Commodity | Estimated Cost | Cost Difference |
|---|---|---|---|
| 50 | Bricks | $125 | Baseline |
| 100 | Auto parts | $180 | +44% |
| 200 | Furniture | $320 | +156% |
| 300 | Ping pong balls | $500 | +300% |
| 500 | Balloons | $750 | +500% |
Always verify your freight class with your carrier to avoid costly reclassification fees.
Q: What are the most common freight billing errors?
A: Studies show that 5-10% of freight invoices contain errors. Watch for these common issues:
- Incorrect weight: Carriers may use estimated weights that differ from actual
- Wrong freight class: Misclassification can inflate costs by 25-50%
- Duplicate charges: Same accessorial fee billed multiple times
- Incorrect fuel surcharge: Using outdated fuel price data
- Unauthorized accessorials: Charges for services not requested or used
- Incorrect mileage: Using longer routes than actually traveled
- Double billing: Same shipment billed to multiple accounts
- Incorrect tariff application: Using wrong rate tables
Implement a freight audit process to catch these errors before payment.